As I reflect on my journey in HR, I’ve come to realize that the role of an HR manager is not just about hiring or managing people—it’s about fostering a culture that aligns with our company’s core values while ensuring we contribute positively to our organization’s reputation and success.

I want to share with you 6 essential rules that I believe are crucial for any HR professional who aims to excel in their role and make a meaningful impact.

1. Always Adhere to the Rules of Business Communication

Business communication is the foundation of our interactions. It’s vital to keep personal biases out of our professional conversations. Whether we’re dealing with colleagues or candidates, adhering to the norms of business communication ensures that we maintain professionalism and respect in every interaction. Remember, how we communicate reflects directly on our company’s brand.

2. Be as Honest as Possible with Candidates and Colleagues

Transparency is one of our core values, and it’s something I hold dear. Honesty in our feedback, whether it’s about performance or during recruitment, is essential for building trust. A study by PwC found that 67% of employees and candidates are more likely to trust a company that practices transparency, which in turn fosters a more productive work environment.

3. Remember and Care About the Company’s Reputation

As HR professionals, we are often the first point of contact for candidates. How we present ourselves—our punctuality, our language, even our appearance—can significantly impact the company’s reputation. According to LinkedIn, 75% of candidates consider an employer’s brand before applying for a job. Hence, it’s crucial to ensure that we always leave a positive impression.

4. Disturb Candidates and Colleagues Only on Business

We all juggle multiple tasks daily, and time is a precious commodity. Respecting each other’s time by communicating efficiently and avoiding unnecessary distractions is not just courteous but essential for productivity. A survey by Atlassian revealed that unnecessary meetings and interruptions can consume up to 31 hours per month, highlighting the importance of focused communication.

5. Be Respectful and Equal with Everyone

Every member of our team plays a vital role, and it’s essential to foster an environment where everyone feels valued. By treating everyone with respect and equality, we create a culture where ideas can flow freely and collaboration thrives. Gallup reports that teams with high employee engagement rates are 21% more profitable, showing that respect and inclusion can directly impact our bottom line.

6. Provide Detailed Feedback to Candidates

When declining candidates, detailed, honest feedback is crucial. It’s not just about professional courtesy; it’s an opportunity for mutual understanding and sometimes even finding unexpected solutions. Clear communication here can turn a rejection into a positive experience, potentially keeping doors open for future opportunities.

By embracing these principles, we can create a more productive, transparent, and respectful workplace.

What other rules do you think are essential for HR professionals? Share your thoughts below!